Privacy Policy

1. Business Information

This website is owned and operated by Zero Tech Mart LLC, an independent United States-based e-commerce business engaged in the sale of technology products, the designation of authorized resale workflows, and the fulfillment of digital software licenses.

Name: Zero Tech Mart LLC
Email: info@zerotechmart.com
Address: 9655 Ensworth Street 216 Las Vegas, NV 89123

Where explicitly disclosed, Zero Tech Mart may operate under designated authorized resale or service relationships for specific brands, products, or workflows.

2. Information We Collect

We collect information reasonably necessary to facilitate transactions, website functionality, customer communications, fraud prevention, warranty coordination, and software license fulfillment.

2.1 Information Provided Directly by You

When you interact with our website, place an order, or submit a request, we may collect:

• full name

• email address

• billing address

• shipping address

• phone number

• order details

• payment confirmation metadata

• tax exemption documentation

• product model and serial details

• warranty or service eligibility information

• digital license activation email

• support inquiries and correspondence

• uploaded images, invoices, or verification documents

2.2 Payment-Related Information

Payments are processed through secure third-party payment processors.

Zero Tech Mart does not store complete payment card numbers, CVV details, or full financial credentials on its own servers.

We may retain limited transaction-related metadata, including:

• payment authorization status

• transaction reference number

• billing ZIP verification status

• fraud screening outcome

• refund reference details

Such information is retained only as reasonably necessary for order processing, dispute management, and accounting compliance.

2.3 Automatically Collected Technical Information

When you browse our website, certain technical and usage-related information may be collected automatically, including:

• IP address

• browser type and version

• operating system

• device type

• page visits and navigation paths

• referral sources

• cart and checkout interactions

• approximate location data

• cookies and browser identifiers

• website performance metrics

• risk and fraud detection signals

This information helps us improve website performance, shopping experience, and platform security.

3. How We Use Information

Information collected through the website may be used for legitimate business and operational purposes, including the following:

3.1 Order and Transaction Processing

• processing purchases

• verifying payment status

• calculating applicable taxes

• coordinating shipment and fulfillment

• issuing invoices and confirmations

• handling returns and exchanges

3.2 Digital Software License Fulfillment

• delivering activation keys and subscription access

• validating entitlement

• facilitating replacement requests

• coordinating with software distribution partners

• supporting renewal-related workflows

3.3 Designated Product and Service Workflows

Where applicable, information may be used to support designated authorized workflows, including product eligibility validation, serial verification, service record maintenance, and manufacturer-related coordination.

3.4 Security and Fraud Prevention

• order risk review

• fraud screening

• suspicious activity monitoring

• dispute defense

• prevention of unauthorized transactions

3.5 Customer Communication

• responding to inquiries

• order updates

• Cancellation and refund communication

• warranty coordination

• support follow-up

3.6 Website Improvement and Marketing

• analytics and conversion measurement

• cart recovery communication

• customer feedback requests

• website optimization

• service announcements

• promotional communication where permitted by law

4. Cookies and Tracking Technologies

Zero Tech Mart may use cookies, tags, pixels, and related technologies to improve website functionality, security, and performance.

These technologies may support:

• Cart persistence

• Session management

• Preference storage

• Analytics measurement

• Advertising attribution

• Fraud prevention

• Website personalization

You may control cookies through your browser settings; however, certain website functions may become limited if cookies are disabled.

5. Information Sharing and Disclosure

We do not sell personal information.

Information may be disclosed only where reasonably necessary to operate the business and fulfill transactions.

5.1 Service Providers

Limited information may be shared with trusted third parties, including:

• payment processors

• shipping carriers

• tax calculation providers

• fraud prevention services

• email and CRM systems

• analytics platforms

5.2 Manufacturers and Software Distribution Partners

Where applicable, limited order, serial, or activation details may be shared with designated manufacturers, distributors, or software partners for warranty validation, entitlement confirmation, fulfillment, or service coordination.

5.3 Legal and Compliance Disclosures

Information may also be disclosed where required to comply with:

• applicable law

• legal process

• fraud investigations

• payment disputes

• tax obligations

• intellectual property enforcement

6. Data Retention

Information is retained only for as long as reasonably necessary for:

• Order history maintenance

• Tax and accounting compliance

• Dispute defense

• Warranty support

• Digital license verification

• Manufacturer coordination

• Fraud prevention

• Legal obligations

Retention periods may vary depending on product type, transaction category, applicable laws, and designated workflow requirements.

7. Security Measures

Zero Tech Mart uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, disclosure, or alteration.

Such safeguards may include:

• Encrypted website sessions (SSL/TLS)

• Secure payment routing

• Restricted administrative access

• Fraud monitoring controls

• Transaction review safeguards

• Internal access limitation procedures

While no digital system can guarantee absolute security, we maintain reasonable measures appropriate to the nature of the data processed.

8. Your Privacy Rights

Subject to applicable law, you may request to:

• Access personal information

• Correct inaccurate records

• Request deletion where permitted

• Opt out of marketing communication

• Request order-related data copies

• Restrict certain cookie preferences

Requests may be submitted through our support email.

9. Children’s Privacy

Zero Tech Mart does not knowingly collect personal information from children under the age of 18. This website is intended for adults, businesses, and authorized purchasers of technology products and digital software.

10. Third-Party Links

Our website may include links to manufacturer portals, software activation pages, shipping carriers, payment providers, or other third-party websites. We are not responsible for the privacy practices of such third-party websites.

11. Updates to This Privacy Policy

Zero Tech Mart may revise this Privacy Policy periodically to reflect changes in legal requirements, operational workflows, product offerings, software distribution methods, or website functionality. The updated version becomes effective upon posting to this page.

12. Contact Information

For privacy-related inquiries, requests, or concerns, please contact:

Zero Tech Mart LLC
Address: 9655 Ensworth Street 216 Las Vegas, NV 89123
Email: info@zerotechmart.com